Every business and organization needs quality, cost effective IT support to operate efficiently. Voice and data systems are a business necessity and require regular administration and timely support. Their effective use and application to business operations can generate a substantial competitive advantage for your company. Downtime is very expensive, costing you productivity and service fees. You need an experienced service provider who can respond to your needs quickly and recommend industry best practices to ensure you get the most of today's technology.

Inacom's Block of Service program was designed to meet the ongoing communications needs of most area businesses. By purchasing a Block of Service from Inacom, your organization will enjoy the following benefits:

• Priority Scheduling - Service requests made by program participants are given a higher priority than general requests.
• Increased Value - Our service rates are reduced by up to 25%.
• Flexibility - Your prepaid credits can purchase any services or products offered by Inacom and never expire.
• Less Paperwork - Your purchase order and our invoice cover the duration of the service block. We send detailed records of each transaction under the block to keep you aware of your current balance.

To meet the service needs of larger businesses, Inacom has developed a service program known as ContracTech. This service program is often used while companies are filling open positions or to outsource an entire IT department. By subscribing to our ContracTech program, you will enjoy the following advantages:

• Regular Service Days - We schedule entire service days for you in advance and make these visits a part of our weekly schedule. One or two days a week is often enough time to support up to 100 users in many offices.
• Delmarva's Best IT Professionals - Our most talented Engineers are selected for these assignments, and they become your regular administrator. You'll benefit as they learn your entire network inside and out while they manage your network.
• Easy Budgeting - Companies that use our ContracTech program know how much they need to spend to keep their network operating efficiently, and can easily budget these expenses over the course of a month or a year.