Voice · Data · Web · Document Management

111 Davis Street
Salisbury, MD 2874

Phone: 410.543.8200 | 800.346.1225
Fax: 410.543.8261
Web: http://www.inacom-sby.com

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The Avaya IP Office Business Telephone System

The Inacom Advantage:
  • Today's modern, IP Telephone systems run on computer networks.  We've been a data company since 1982!
  • As an Avaya business partner since 1995, we have more than 15 years of experience installing and maintaining business telephone systems.
  • We have years of experience developing and maintaining complex, multi-site computer networks that support small offices up to hundreds of users at each end - these are the same skills necessary to deploy an IP telephone system like Avaya's IP Office.

IP Office is a flexible, next generation business telephone system that enhances inter-office communication while containing costs.

Avaya’s IP Office is a highly modular IP telephone system designed to meet the needs of standalone businesses and small to medium enterprises with multiple locations, be they branch offices, home offices, or even remote teleworkers located at a client’s place of business. IP Office gives growing companies a complete solution for telephony, messaging, conferencing, customer management, and unified communications.

Delmarva businesses are already using IP Office systems deployed and managed by Inacom to improve the way that they communicate. When you are looking for a new business telephone system, you owe it to yourself to investigate how an IP based calling solution can help your organization. Key business benefits that you can realize with IP Office include:

  • Seamless integration between headquarters, remote offices, and field personnel.
  • Simple, single number access of employees, enabling access at their desk, notebook computer, and cell phone.
  • Improved customer service through intelligent call routing, creating faster customer response times.
  • Proactive customer support, using intelligent call center management software to track agent utilization, call resolution times, and other critical metrics.
  • Increased efficiency due to integration with Microsoft Office, Live Communication Server, and CRM software
  • Reduced telecom expenses, accelerating return on investment vs. traditional telephone systems.


Inacom has more than 13 years of experience selling and servicing business telephone systems across Maryland, and more than 26 years of experience deploying and managing data networks. Our unique skill set makes us an ideal partner to deploy an IP-based communications solution. To learn more about how we can help you, give us a call at 800.346.1225 or fill out the contact form below.

Please look at a partial list of IP Office System Features for more information.

"I am interested in learning more about how Inacom can help me with my business telephone needs."

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"Four years ago Inacom worked closely with us implementing a migration to our current HP Proliant system along with integration of our Array ERP (UNIX based) business system. Their problem solving included integrating our thin client network to, and through, a number of 3rd party software and vendor connections that we rely on daily. Consideration of long term cost savings, network payback and quick turnaround of support response during this transition has exceeded expectations."

- Patrick Powers - E.D. Supply Co.

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Inacom Information Systems provides
computer network support, business telephone systems, website design, web development and Internet marketing, and copier sales and service
to the following Delmarva communities:

Wicomico County, Maryland

Salisbury, MD
Fruitland, MD
Hebron, MD
Parsonsburg, MD
Mardela Springs, MD

Talbot County, Maryland

Easton, MD
St. Michaels, MD
Oxford, MD
Tilghman Island, MD

Kent County Maryland

Chestertown, MD
Rock Hall, MD

Worcester County Maryland

Ocean City, MD
Ocean Pines, MD
Berlin, MD
Snow Hill, MD
Pocomoke City, MD

Dorcester County Maryland

Cambridge, MD

Somerset County Maryland

Crisfield, MD
Princess Anne, MD

Caroline County, Maryland

Denton, MD

Sussex County, Delaware

Laurel, DE
Seaford, DE
Georgetown, DE
Ocean View, DE
Rehoboth Beach, DE
Dewey Beach, DE
Fenwick Island, DE
Milton, DE
Milford, DE

Kent County Delaware

Dover, DE
Harrington, DE

Queen Anne's County Maryland

Centreville, MD
Kent Island, MD
Stevensville, MD
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Inacom Information Systems
111 Davis Street Salisbury, MD 21804
Phone: 410-543-8200