IT Support for Kent County, MD
Since 1982, Inacom has provided information and communication solutions to Chestertown and the rest of Kent County. Our broad portfolio of products and services makes us an ideal business partner.
Our Clients Include Kent County's Largest Businesses
Health Care
We support healthcare providers of all sizes. Our expertise related to data privacy, service availability, and running complex networks makes us an ideal partner.
We’re a favorite provider for Hospitals, Primary Care Physicians, Dentists, and Physical Therapists.
Manufacturing
Salisbury is home to many manufacturers, large and small. Some unique challenges we can overcome include mesh wireless networks, paging systems, and campus area networks.
We have experience working in everything from dirty warehouses, assembly lines, and pharmaceutical clean rooms.
Hospitality
Restaurants, Hotels and Entertainment venues need secure networks, public Internet services, and websites to provide exceptional guest experiences.
Our IT services are available 24/7. If you’re open, we’re open!
Professional Services
We’re not just talking lawyers and accountants here. Inacom also supports the skilled trades, like General Contractors, Plumbers, Electricians and HVAC.
We’re Chestertown’s trusted partner when data security and remote access are essential to providing client support.
Flexible IT Support Models
There are many business models for providing IT support. The problem is there’s no single “best fit” for everyone. We’re unique in that we offer multiple support models. Choose the one that works best for you:
- Break and Fix – Just give us a call when you need us, and we’ll dispatch a skilled IT professional to your place of business. There are no monthly fees and you receive just the amount of IT support that you need.
- Managed Services – Trust Inacom to take on all or a part of your support needs. This flat-fee arrangement gives you priority support and budget certainty.
- Remote Help Desk – Avoid the cost of travel and speed up resolution time. Your users grant us remote access to their computer and we fix the problem.
- Block of Service – Want to receive our best rates, priority response, and avoid monthly costs? Pre-pay for a block of service time. We’ll draw down the balance as you need us.
- ContracTech – We’ll help staff your IT department while you need an extra hand. Often used for adding capacity for large, strategic projects or during a period when you have an in-house vacancy. Some clients use ContracTech to ensure part-time IT support because they have regular needs that don’t justify a full-time hire.
Microsoft 365
We’re one of the Mid-Atlantic region’s largest Microsoft Partners. Choose Inacom to help you deploy and manage Microsoft 365 for your organization.
If you’re looking to move into Microsoft 365, we offer Free Email Migrations.
Data Backup
Veeam provides data backup solutions for on-premise, cloud, and hybrid cloud networks.
Cybersecurity
Barracuda provides IT security solutions that protect your network and your users.
HP and HP Enterprise
Desktops, notebooks, servers and networking equipment from one of the world’s largest manufacturers.
Dell
We also have Dell’s business class computers available for sale.
Business Telephone Systems
Inacom has provided Avaya telephone systems since 1995. With today’s Voice over IP (VoIP) and Cloud based Telephone Systems, we’re an especially valuable business partner. Nobody has more voice and data experience than Inacom.
Avaya Cloud Office
This hosted phone system eliminates on-premise equipment and provides unlimited local and long distance calling services. Users have the choice of desktop phones, a softphone on their PC, or they can use their smartphone.
Cloud Office makes work from home and satellite offices simple.
Avaya IP Office
There are hundreds of IP Office systems still in service across Delmarva. We’re available to provide support including Moves, Adds and Changes.
Copiers and Managed Print Services
It’s no longer about putting images on a piece of paper. Today’s Managed Print programs actively seek to reduce the cost of prints. That’s not just selling cheaper printers – Inacom helps eliminate paper images with digital forms, route prints to the most cost effective device, and reduce your total cost of ownership. We also integrate our Sharp copiers with Line of Business software, simplifying the process to store and retreive customer records.
Rates start well under a penny, and most service calls from Chestertown that come in before noon are resolved the same business day!
Contact Us Today
Inacom Information Systems
111 Davis Street
Salisbury, MD 21804
Ph: 410.543.8200
Fx: 410.543.8261