Avaya Cloud Office by Ring Central
Work together on a communications platform that’s simple to deploy, own, use
Your employees and customers want a seamless and intuitive communications experience that fits into how they
work—helping them stay in touch on their device of choice as they move throughout their day. Avaya Cloud Office by RingCentral creates a portal for communications, allowing your people to quickly transition to the mode that’s exactly right for them at any moment. One click is all it takes to start a call, join a meeting, contribute to a team chat or share content.
Everyone can work together with full-feature video conferencing through the Avaya Cloud Office by RingCentral. You can communicate with each other, as well as share screens and files with colleagues. It integrates with your existing conference room systems and can be used to create webinars for large audiences.
You rely on a variety of different tools to get your work done every day: desktop apps, workflow automation, and customer relationship management from such vendors as Google, Salesforce, Oracle and Microsoft. With Avaya Cloud Office, you can integrate those apps with your communications, creating a seamless experience that eliminates the need to switch between applications.
Take the guesswork out of understanding how communications work at your business. Avaya Cloud Office comes
complete with an up-to-the-hour advanced call management system and analytics. Use the built-in reports or create your own dashboards with over 30 Key Performance Indicators (KPIs). You’ll understand such metrics as your utilization, missed calls, time to answer, refused calls, meeting frequency, and system Quality of Service (QoS).