IT Services

IT Services for Organizations of All Types and Sizes

We don’t force you into our business model.  We provide IT Services that work to meet the special needs of your company.

In today’s digitally-driven world, businesses across Delmarva rely on technology to streamline their operations, enhance productivity, and stay competitive. As Delmarva’s most experienced IT services provider, Inacom understands the unique challenges and demands faced by organizations in different sectors. With a dedicated focus on supporting law offices, medical practices, non-profits, manufacturers, accountants, and municipal governments, we are here to transform your IT landscape, ensuring seamless operations and robust security.

Our Expertise in Microsoft Technologies

At Inacom we take pride in our specialization in Microsoft technologies, which are the cornerstone of modern business IT infrastructure. Whether you are looking to optimize your office environment with Microsoft 365 support or harness the power of the cloud with Azure-based solutions, we have the expertise and experience to deliver exceptional results.

Microsoft 365 Support

Microsoft 365 is a comprehensive suite of productivity tools that have become integral to the day-to-day operations of businesses worldwide. Our team of certified professionals is well-versed in the entire Microsoft 365 ecosystem, from setting up email accounts to managing SharePoint collaboration spaces. We offer tailored solutions that cater to your specific needs, ensuring that you make the most out of this powerful toolset.

And if you haven’t made the move to Microsoft 365 yet, we’ll do your Microsoft 365 email migration for free.

Azure Cloud-Based Solutions

The cloud has revolutionized the way businesses manage their IT infrastructure, offering scalability, flexibility, and cost-efficiency. With our Azure cloud-based solutions, we can help you migrate your existing systems to the cloud, optimize your cloud resources, and implement robust disaster recovery plans. Our goal is to leverage Azure’s capabilities to enhance your organization’s agility and competitiveness.

Comprehensive IT Services Tailored to Your Needs

We understand that one size does not fit all. That’s why we offer a range of flexible IT services designed to meet your unique requirements:

• Remote Help Desk Support

  Our remote help desk provides immediate assistance for IT issues, ensuring that your employees can stay productive without disruptions. Our highly skilled technicians are available to quickly solve your computer problems without the delay and expense of an on-site visit.

• On-Site Visits

  Some IT issues require a hands-on approach. Our on-site visits ensure that we are there when you need us the most. Whether it’s troubleshooting a network failure or executing your next deployment project, our experts are just a call away.  We usually schedule appointments when it’s convenient for you.  In the case of an emergency, we’re available 24x7x365 with a response time of 4 hours or less.

• Supplemental Staffing

  For organizations with internal IT departments that occasionally require additional support, we offer supplemental staffing solutions. Choose a ContracTech engagement, and our team seamlessly integrates with your existing IT staff, providing the extra hands and expertise needed to tackle complex projects or sudden spikes in workload.  Whether you need a desktop support technician to pitch in on the help desk, a system administrator to deploy a new server, or an infrastructure technician to run structured cabling, we can do that!
  

• Managed Services

  For a worry-free IT experience and budget certainty, consider our Managed Services. We can handle all or part of your organization’s IT needs for a fixed monthly fee. This includes proactive monitoring, security management, software updates, remote help desk, and more. With Managed Services, you can focus on your core business while we take care of your IT infrastructure.
  

Why Choose Inacom as your IT Service Provider?

1. Industry Expertise

   Our experience in serving diverse industries, including law offices, medical practices, non-profits, manufacturers, accountants, and municipal governments, means we understand your specific IT challenges and compliance requirements.  We’ve already been engaged by every industry on Delmarva, and we can share that expertise with you.

2. Flexible IT Support Programs
   
   Other IT Service companies tend to force you into their box, and that type of approach doesn’t work everywhere.  And if their IT Support model doesn’t work for you, that contract with no cancellation clause is a hard pill to swallow.  We’re happy to design a support program that aligns with your needs and objectives, and we’ll constantly off you our best efforts to keep you happy as a customer.

3. Security First

   With cyber threats on the rise, security is paramount. We implement robust security measures to safeguard your data and systems, ensuring compliance with industry regulations.  We also offer Security Awareness Training programs to help your employees learn to identify threats and avoid them.
   

4. Scalability

   As your business grows, your IT needs evolve. We offer scalable solutions that adapt to your changing requirements, ensuring you always have the technology infrastructure to support your organization as it evolves.  Whether you have 2 employees or 2000, we will provide the right solutions for today and tomorrow.
   

In a digital age, having a reliable and efficient IT infrastructure is essential for the success of any organization. We are dedicated to providing top-notch IT services tailored to the unique needs of law offices, medical practices, non-profits, manufacturers, accountants, and municipal governments. Our specialization in Microsoft technologies, coupled with our flexible service offerings, makes us the ideal partner to elevate your business to new heights. Contact us today to discuss how we can transform your IT landscape and drive your organization’s success.