Managed IT Services

The Most Secure Business Laptops of 2024

The Most Secure Business Laptops of 2024

For business users and IT Departments, having a secure laptop is essential. Here, we’ve compiled a list of the most secure business laptops available in 2024, each equipped with cutting-edge security features to safeguard your digital life.

A Deep Dive into Windows Update KB5035853

A Deep Dive into Windows Update KB5035853

Microsoft released a significant Windows Update this week with KB5035853. So let’s talk about the latest enhancements, security improvements, quality fixes, and bug resolutions it brings.

What to Look for When Choosing a Managed IT Service Provider

What to Look for When Choosing a Managed IT Service Provider

If you’re not living in the tech world, you might be asking yourself – “What does Managed Service Mean?”

Managed IT services (called hybrid IT when combining in-house and outsourced solutions) offer a strategic approach for businesses to delegate all or part of their IT operations to a trusted partner.



Managed Services help your organization improve IT Service Delivery

As your MSP, Inacom takes a proactive posture to running your computer network

Inacom helps organizations by remotely managing the devices on their computer network. Our customers are small and medium-sized businesses, non-profits, healthcare practices and local government agencies. We focus on their business technology so that their employees can focus on customer service, production, and business operations.

Most other MSPs require strict adherence to their systems and policies. Rather than becoming your partner, they’re enforcing their will upon your users. We build our IT support program around your needs and your business processes:

  • we’re flexible to user expectations
  • we educate to create positive outcomes and improvement
  • we’re innovative and can modify service delivery when necessary.
  • With our broad portfolio of IT Services and Solutions, we’re the most popular IT Service Provider for small businesses.

We Love Co-Managed Services!

We recognize the value of IT professionals, and can take over the tedious and time consuming tasks that are a drag on their day. We can take care of watching over and managing your network infrastructure and data center, whether it’s on-site or virtual. You can then concentrate on improving your business.

We can also help to fill staffing gaps and supply specialized skillsets during larger deployments. Use one of our Technicians, Administrators, or Engineers just as much as you need them. Enjoy a cost savings vs. recruiting and hiring another full time team member.


Remote Help Desk Support

We designed our Remote Help Desk to quickly resolve user problems during typical business hours. When your employee has a question or problem, they can file a help desk ticket. We’ll provide timely support from one of our technicians working the help desk. Our Desktop Support Technicians resolve most help desk tickets in the same day.

Remote Help Desk is the core foundation of managed services for small businesses. We provide you with access to a team of desktop support professionals, dedicated to rapidly resolving computer problems.

For larger organizations with dedicated IT Staff, our help desk can cover the Level I and Level II tasks. Our ticketing solution and low-level desktop support functions can help save time for important tasks and special projects.

Remote Monitoring and Maintenance (RMM)

Ensuring high systems availability requires monitoring systems for signs of trouble, and addressing them before the system goes down. Let us keep an eye on your IT assets and address the little problems before they impact productivity. Network monitoring and computer maintenance can ensure your business systems are up and running 24/7.

Data Backup and Disaster Recovery Plans

Our data backup solutions are constantly gathering and backing up critical information from your systems. We create backup and disaster recovery processes tailored to your budget and posture.

We can capture data from desktops, servers, remote users, and remote datacenters. Systems can be designed for load balancing or automatic fail-over. Restorations can take place in the cloud or on our loaner equipment.

Data Security Solutions

Inacom offers cybersecurity services that cover the endpoint, the network perimeter, cloud, and identity based surfaces like Active Directory and Azure Active Directory. Artificial Intelligence offers improved response times while offering one-click resolution to common threats. We improve the network security posture of your organization while reducing workloads for your staff.

Managed Print

As a Sharp dealer, Inacom has a broad line of MFPs and laser printers to build a fully managed print environment. Our Document Activity Analysis helps you right size your printing fleet and identify opportunities to save time and money.

Managed WordPress

Nearly two thirds of the Internet’s websites run WordPress, with good reason. This system makes it easier for people who are not developers to update their own content on the web. It is a powerful content management system that has made the web more accessible.

Most organizations do not have the technical expertise to run their website in an efficient manner, however. Inacom’s Managed WordPress provides that technical expert. Let us handle:

  • Web Hosting
  • Plugin and Core Updates
  • Site Backups
  • Managed Security
  • Licensing

Choose Inacom for Locally Managed IT Services

Want to learn more about Inacom’s ability to support your business as a Managed Service Provider? Give us a call at 410.543.8200 and schedule a free, no obligation consultation.